Azimo Customer Servie

Five ways that Azimo protects your money

Azimo moves millions of pounds around the world, 365 days a year. From keeping your card payments secure to reviewing any suspicious transactions, we work around the clock to make sure that your money is delivered safely. Here are just a few of the ways that we give our customers peace of mind:

Secure card payments

Azimo uses a system called 3-D Secure to prevent unauthorised parties from using your card. 3-D secure is industry-leading security technology for e-commerce, and is used to verify nearly $10 trillion dollars of online transactions every year.

FCA authorisation

Azimo is regulated by the Financial Conduct Authority (FCA) in the UK. All financial institutions, including banks, must be authorised by the FCA in order to trade. The FCA only authorises firms that can prove they are fair, honest and lawful.

24/7 monitoring

All of Azimo’s transactions are monitored by technology that looks for suspicious transactions and any behaviour that might suggest fraud. Sophisticated algorithms automatically identify and pause any transfer that might be a risk. Our compliance team can then take action.

A world-class team

Azimo employs a team of compliance experts who are responsible for keeping your money safe. When suspicious transactions are spotted by the system, one of the team investigates. The compliance team also review documents and identification submitted by customers, which prevents criminals from using our platform.

Biometric security

The Azimo apps provide a fast, easy way to send money on the move. No matter who has your phone, your app is secure thanks to technology such as fingerprint and facial recognition. Nobody can unlock the Azimo app without your consent.

These are just a few of the ways that Azimo protects your money. Start sending in confidence today.